Privacy Policy and Consent to Data Use

It is important for us to comply with applicable laws and regulations when processing the personal data you provide to us. Here, we inform you about how we collect and process such data. The privacy policy below outlines what information is recorded about you when you visit our website, what we use it for, your rights, and how to contact us if you have any questions.

1. Data Controller

The website is responsible for the collection, processing, and use of your personal information. You can request access to the data we have stored about you at any time or exercise your right to block, amend, or delete the data. If you have any questions regarding registered personal data or any other privacy-related concerns, please contact us.

2. Collection, Processing, and Use of Personal Information

When do we collect personal data about you?

We collect personal information when you interact with us in person, through correspondence, via phone, email, or our website. We may collect personal information if it is deemed to be of legitimate interest and this interest is not overridden by your privacy rights. Before collecting the data, we assess whether a mutual interest between you and us exists.

Customer Account Creation

For all customers who shop with us, a customer account is created. The account provides password-protected access to your stored personal information, where you can view your orders, edit your personal data, download it in a readable format, or opt to receive newsletters when available.

Use of Data by Third Parties

When you use our website, anonymized information about your site usage is also sent to services like Facebook, Google Analytics, and similar platforms. This data is collected through cookies and data pixels and is used to show you relevant ads or content based on products you’ve viewed, added to your cart, or purchased, and to measure the effectiveness of such ads. You can read more about our use of cookies on our website.

AUTOGLASS AS is the supplier of auto glass for our website. We have a data processing agreement with MAKSIMER AS that regulates the rights and obligations of both parties under GDPR.

3. Purpose and Legal Basis for Processing

We collect and use personal information primarily to perform direct sales, direct marketing, and customer service.

We may use your data for the following purposes:

• To send you information about products and services you have purchased from us, including order confirmations, invoices, reminders, updates, and similar communications.
• To provide information on courses or events you have signed up for (AUTOGLASS SCHOOL), such as content, venue, or any changes.
• To follow up on incoming inquiries (customer support, emails, or phone calls) and “Contact me” forms or other web forms you have filled out on our website.
• To send you marketing communications you have requested, including information about our products, services, events, activities, and promotional campaigns from associated partners. This communication is subscription-based and requires your consent.
• We store purchase and order history in compliance with accounting laws.
• Additionally, personal data is used to secure any legal claims arising from customer relationships.
• Personal data is also processed to maintain a registry of our customers.

4. What Types of Personal Data Are Collected?

We collect your name, address, phone number, and email address. We may also collect feedback, comments, and questions received from you through service-related communication, such as meetings, phone calls, documents, and emails. From our website, we may collect IP addresses and actions taken on the site.

We do not collect or process special categories of personal data, such as unique identifiers or sensitive personal information. Any sensitive personal information entered during checkout is not stored in the online store.

Our partners are committed to handling personal data in accordance with GDPR, the EU’s data privacy regulations.

5. How Long Do We Retain Your Personal Data?

Data is stored as long as necessary to provide services and manage the customer relationship, or to fulfill legal obligations and ensure coverage of any legal claims. The website only stores information within EU/EEA countries and in approved countries according to GDPR.

Information will not be disclosed for purposes other than those outlined in this statement. You can request access to your stored information at any time and ask us to correct, delete, or send your data in a machine-readable format. You will also have an overview of your data on your profile on the website.

6. Your Rights Regarding Your Personal Data

You have the following rights regarding your personal data:

• The right to be informed that personal data is being collected, what data is collected, and how it will be used.
• The right not to have personal data used unless you have actively consented to its use.
• The right to request a copy of the personal data we hold about you.
• The right to ask us to correct your personal data if it is inaccurate or outdated.
• The right to request that personal data be deleted when it is no longer necessary for us to retain it.
• The right to withdraw your consent to our processing of your personal data at any time.
• The right to request that we provide your personal data, and where possible, transfer the data directly (in a portable format) to another data controller when the processing is based on consent or contract.